Licensed Home Advisor at Opendoor
Phoenix, AZ, US
About Opendoor

We’re on a mission to make it simple to buy and sell homes. The traditional process is inefficient, with an average home taking over 90 days to sell and costing thousands of dollars. Opendoor makes buying and selling a home stress-free and instant. We’ve built an exceptional team, have raised over $300 million from top-notch investors and are growing fast, buying and selling more than $100 million of homes per month.

The Role

This is a ground floor opportunity to be a part of and help build our growing customer experience team in our regional office in Phoenix. The ideal candidate will have 3-4+ years experience in sales and customer service or in the real estate market as an agent, representing Opendoor as a reliable real estate professional able to achieve balance between customer orientation and a results-driven approach. Due to the nature of our business, this role has a weekend schedule where days off would be during the weekdays. Compensation for the Licensed Home Advisor role is a mixture of base salary and commission.

As a Licensed Home Advisor, you will:

Be the first point of contact between both real estate agents, customers and Opendoor, leveraging phone, text and email communication

Be the face of Opendoor in our markets when meeting face-to-face with both customers and agents

Personally manage a high volume of fast-moving transactions in an organized, professional, and friendly manner

Work as part of a team that owns performance across the end-to-end funnel(acquisition to resale) of specific homes

Negotiating offers and repairs, and keeping records of sales and data

Work closely with a world-class cross-functional team to rapidly build better process, tools, and metrics

Gather and synthesizing customer and agent insights to help our product and marketing teams deliver a better customer experience

As a Licensed Home Advisor...

You hold an active AZ real estate license

You have a proactive, problem-solving attitude and strong work ethic: you succeed no matter what and never let the ball drop

You are a fast learner, are highly coachable, and are a leader to those around you

You have strong sales intuition and are excited to build relationships with customers and agents in the community alike

You are able to juggle a wide variety of tasks

Fantastic interpersonal and communication skills, both verbal and written

Strong organizational and time-management skills

You are open to non-conventional hoursn(home shopping happens mornings, nights, and weekends)

Even Better:

Residential real estate transaction management experience

Startup experience

Opendoor values Openness

Our team celebrates our diverse backgrounds, being open about who we are and what we do allows us to be better. Individuals seeking employment at Opendoor are considered without regards to race, color, religion, national origin, age, sex, marital status, ancestry, physical or mental disability, veteran status, sexual orientation, gender identity or other protected status under all applicable laws, regulations, and ordinances.

This position is for employment at will and not for any definite time period.